salsanax.blogg.se - Symantec endpoint protection support number

Version 12.1 serial numbers only allow you to download Symantec Endpoint Protection 12.1 software. The VU notification includes the serial number (S/N) and instructions to download the software from FileConnect/FlexNet: Can I use my SEP 12.1 serial number to download SEP 14? Type your customer and order number, and click Submit.On Get a License Key for an Upgrade page, click I don’t have an Upgrade Notification ID.

On Symantec Licensing Portal page, click Version Upgrade.

In a web browser, go to, click Licensing, and on the SymAccount page, log on.

Request a VU notification from the website. The notification provides your new serial number and the release details for SEP 14. Wait for the SEP 14 version upgrade (VU) notification letter in email. If you are an eligible upgrade customer, you can get your SEP 14 serial number in the following ways: Please follow the below procedure: How do I receive my SEP 14 serial number? If you are not able to open a case, there are manual removal documents available that can help you with removing all traces of the SAV/SEP product.Symantec customers with valid license support can upgrade their existing SEP 12.1 to SEP 14 version, free of cost.

To have the Latest Version of Symantec CleanWipe Tool, you may need to Create / Open a Case with Symantec Technical Support.Ĭheck the Procedures to open the Case in Step 3. Windows 8 / 2012 Server Both 32 and 64 bit versions, where applicable Windows 2000 SP4+ (requires MS KB816542 included in Update Rollout 1 for SP4) What to do when conventional uninstall methods fail: Cleanwipe, manual removal methodsĪgain, a New Cleanwipe version is introduced in SEP 12.1 RU2Īs of, the latest version of CleanWipe is v.401. Symantec Endpoint Protect Manager (SEPM) uninstall Client uninstall (including remote uninstalling of large groups) Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first. Only use the tool provided by Symantec Support. You might not be getting the most current version, and you never know if the download is malicious or not. Be wary of other sources that may have the tool available. Users must open a case with Support to get the CleanWipe tool. If you are looking for the CleanWipe tool, here is some information that may save you some time and frustration.